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  • Report:  #637206

Complaint Review: Garmin International Inc. - Olathe Kansas

Reported By:
David - Oak Creek, Wisconsin, USA
Submitted:
Updated:

Garmin International Inc.
1200 East 151st Street Olathe, 66062 Kansas, United States of America
Phone:
(913) 397-8200
Web:
www.garmin.com
Tell us has your experience with this business or person been good? What's this?
I purchased a Garmin for my bike and with in two month the bracket failed and the unit fell out breaking. I contacted the dealer and they told me they have had such a problem with these unit that I would need to go direct to the factory for a replacement. I contacted the factory and recieved such a run around. The Garmin factory knows there are problems with these unit but will not honor thier warranty.


1 Updates & Rebuttals

T

Olathe,
Kansas,
U.S.A.
Physical damage not covered under warranty.

#2Consumer Comment

Tue, August 30, 2011

As is clearly stated in the warranty, physical damage is not covered by warranty.  It makes no difference how it happened.  No company will cover a product under warranty if it has physical damage.  Therefore, there is no warranty to honor.

http://www8.garmin.com/support/warranty.html

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