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  • Report:  #252336

Complaint Review: Garrett Devore Labs - Juliets Skin Care - Orem Utah

Reported By:
- Seattle, Washington,
Submitted:
Updated:

Garrett Devore Labs - Juliets Skin Care
Orem, Utah, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Garrett Devore Labs sent me products I asked them not to send, then refused to give me a refund, saying that they didn't receive my package! Right. It cost me almost $60. Plus, getting them to respond to an email is almost impossible, and when they do they just give you a run around. Do not trust this scam!

Teresa

Seattle, Washington

U.S.A.


3 Updates & Rebuttals

Stacelynn

Vancouver,
British Columbia,
Canada
There is another Juliets skincare company that is NOT the one referenced in this complaint

#2Consumer Suggestion

Fri, January 04, 2008

I am the owner of an organic skincare company in Canada called "Juliet's Room" (from Romeo and Juliet). Unfortunately some customers are confusing my company with another with a similar name and sending me their complaints about not getting refunds or having negative reactions to the products. So far I've been able to smooth things over, but I wanted to let people know that there are two companies and not to get confused. I certainly hope that we can always offer great customer service to our customers.


Stacelynn

Vancouver,
British Columbia,
Canada
There is another Juliets skincare company that is NOT the one referenced in this complaint

#3Consumer Suggestion

Fri, January 04, 2008

I am the owner of an organic skincare company in Canada called "Juliet's Room" (from Romeo and Juliet). Unfortunately some customers are confusing my company with another with a similar name and sending me their complaints about not getting refunds or having negative reactions to the products. So far I've been able to smooth things over, but I wanted to let people know that there are two companies and not to get confused. I certainly hope that we can always offer great customer service to our customers.


Stacelynn

Vancouver,
British Columbia,
Canada
There is another Juliets skincare company that is NOT the one referenced in this complaint

#4Consumer Suggestion

Fri, January 04, 2008

I am the owner of an organic skincare company in Canada called "Juliet's Room" (from Romeo and Juliet). Unfortunately some customers are confusing my company with another with a similar name and sending me their complaints about not getting refunds or having negative reactions to the products. So far I've been able to smooth things over, but I wanted to let people know that there are two companies and not to get confused. I certainly hope that we can always offer great customer service to our customers.

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