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  • Report:  #299887

Complaint Review: GE BANK/FINGERS FURNITURE - ORLANDO Florida

Reported By:
- pflufgerville, Texas,
Submitted:
Updated:

GE BANK/FINGERS FURNITURE
PO BOX 960061 ORLANDO, 32896 Florida, U.S.A.
Phone:
877-317-5544
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Due to a quick move from houston to Austin in July 07 because I am a TX crime victim, I fell behind for the 1st time on all bills until chks started back in. GE Bank harrassed me constantly and when i finally could pay, I paid $140 on 10/19/07 per reps request and $52 on 11/2, then was back on track with my pymts of $45 on 11/16/7, $45 12/3/7 and $45 1/3/7. Paymenst are due by 30th of each month. Per statement from 1-5-8 I noticed a late fee of $39 and a finance charge of $32.93 on it. $71.93 tacked onto my total! It shows a late fee for 12-30-7 pymt, but I paid on 12-3-7. The rep said they didn't get it and I asked where should I send it too? he completely didnt understand anything I said and was liek so do you want to cancel your card?? Now he is sending 6 past statements, but I have been paying according to what reps told me to pay? How am i late? I received a $32.93 finance chareg and was told i have free interest/finance charges until 2010? Per the rep Steve they discontinued my special due to late pymts, but i was never todl when i signed the contract and I was notified when i caught up the account or even by mail. This is bad customer service!

Hollyh

pflufgerville, Texas

U.S.A.


1 Updates & Rebuttals

Billcoll01

MESA,
Arizona,
U.S.A.
ALL 0% DEALS

#2Consumer Comment

Wed, January 16, 2008

CAN BE CANCELED IF PAYMENT ARE LATE. I HAVE SEVERAL OF THEM & THE TERMS & CONDITIONS ARE ALWAYS THE SAME. ALSO, WHY WOULD YOU HAVE TO MOVE BECAUSE OF BEING A CRIME VICTIM & WHAT DOES THAT HAVE TO DO WITH MAKING YOUR PAYMENTS?

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