- Report: #344847
Complaint Review: "gearforcamping.com" "www.gearforcamping.com" "Gear For Camping" - Pensacola Florida
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Author Confirmed
Why?
"gearforcamping.com" "www.gearforcamping.com" "Gear For Camping"
38 S Blue Angel Pkwy Ste. 329 Pensacola, 32506 Florida, U.S.A.
Phone:
888-291-8704
Web:
N/A
Categories:
Business Rating:
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Gearforcamping.com - Gear For Camping, Real Internet Fraud -- Do not buy from them -- Pensacola Florida
I make an order from Gear For Camping (www.gearforcamping.com) for $232.43 at midnight 12:30AM. Just after I made order, I found a similar one in my local store, I decided to buy from local store so I send the cancel order email at 12:45AM, 15 minute after I placed the order. after I send out the cancellation request, I received an auto-reply email saying they will reply me within 24 hours.
For secure my request, I called them at the second morning, no one pick up the phone, I leave a message for cancelling the order. and then I continue to call them several time, never have a live person pick up phone. It always message. 2 days' later, I received their email saying that my order was already shipped, and can not cancelled.
The shipping fee for the order is over $88, they are doing this on purpose.
Do not buy from them. Do not get ripped off.
Susan
Bellevue, Washington
U.S.A.
For secure my request, I called them at the second morning, no one pick up the phone, I leave a message for cancelling the order. and then I continue to call them several time, never have a live person pick up phone. It always message. 2 days' later, I received their email saying that my order was already shipped, and can not cancelled.
The shipping fee for the order is over $88, they are doing this on purpose.
Do not buy from them. Do not get ripped off.
Susan
Bellevue, Washington
U.S.A.
1 Updates & Rebuttals
Gear For Camping
Pensacola,Florida,
U.S.A.
Gear For Camping Not a Fraud Company
#2UPDATE Employee
Sun, July 06, 2008
We would like to apologize to the customer above who made this complaint on our company. We could only hope to be the perfect business that does everything to the customers expectations, however, it is impossible to make everyone happy all of the time. It's unfortunate that "Susan" could not cancel her order 15 minutes after she placed it, however, this order was cancelled and the item was never shipped to her and her credit card was credited for the full amount. Gear For Camping did everything that they were supposed to do for her, but it seems as though she would not have been happy no matter what. We hope that this does not affect anyone else's decision to shop with us. Jamie Gear For Camping
