- Report: #812828
Complaint Review: geeks.com - Oceanside California
Reported By:
Michael -
York, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
geeks.com
1890 Ord Way Oceanside, 92056 California, United States of America
Phone:
760.726.7700
Web:
www.geeks.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
geeks.com ComputerGeeks.com The sell non-working junk then refuse to refund the shipping when you send it back Oceanside, California
This company sells 'refurbished' computers, which is just code for 'complete junk'. I had the misfortune of buying a PC from them which was not working. I shipped it back to them as they asked, and they did not have a replacement so they refunded the cost of the PC.
However, they are refusing to refund the cost for me to ship it back to them. This was not me changing my mind about something I bought, this is something that was shipped to me broken! Their fault, and they're expecting ME to assume the cost of shipping it back to them.
I have asked for them to refund the shipping to me and they have refused. I have made a complaint to their local BBB and noticed they have an F rating. If I knew how badly they were viewed by their local BBB I would never have got involved with this bunch of charlatans in the first place!
However, they are refusing to refund the cost for me to ship it back to them. This was not me changing my mind about something I bought, this is something that was shipped to me broken! Their fault, and they're expecting ME to assume the cost of shipping it back to them.
I have asked for them to refund the shipping to me and they have refused. I have made a complaint to their local BBB and noticed they have an F rating. If I knew how badly they were viewed by their local BBB I would never have got involved with this bunch of charlatans in the first place!
