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  • Report:  #659851

Complaint Review: GEICO INSURANCE - San Diego California

Reported By:
beverly - middleburg, Florida, United States of America
Submitted:
Updated:

GEICO INSURANCE
Box 509119 San Diego, 92150-9119 California, United States of America
Phone:
1-800-841-3000
Web:
Categories:
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CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. My vehicle got stolen in 2009 in San Diego Ca. on the 28th day i was called an informed that the vehicle was found in Mexico an there would be an investigaton. After the investigation the finial words that was told to me that I have to pay my deductable of 500 dollars an I was still making payments to the car dealership only owling 1741. an some change. I was told the vehicle would be fixed. Six months of paying insurance while the vehicle stayed in there storage . I left town on my return the vechile was placed on the streets, not repaired ,windowns were down, spare tire none, seats cut up no air bags in front seats. This is a safety hazard , thats what it says in a book i was given at time of purchased the vehicle an the attorney said the same, but nothing got done, i had no rental vehicle, had to pay the bus or cab it or others. also, the back floors cut up. I have the pictures.   I was ripped off for insurance money paid to them while i had no vehicle.  And they send a check for 5148.93 to auto mall where i purchased vehicle with my name on it I never signed a two party check.  Nor never seen this check. ripoff! Beverly-San Diego Ca  (((REDACTED)))


1 Updates & Rebuttals

Robert

Irvine,
California,
U.S.A.
Confused..

#2Consumer Comment

Tue, November 09, 2010

A deductable is what you must pay before the insurance "kicks in".  The higher the deductable the lower the premium you would pay, a $500 deductable is about standard for comprehensive coverage.  So not sure why you are claiming a RipOff here.

There is not enough detail to know exactly what is going on, but as for them leaving the car on the street.  If they told you that your car would be fixed and they sent a $5148 check to the dealer, then GEICO is probably not to blame for this because they appeared to fullfill their obligation.  If the dealer cashed the check and did not repair your vehicle then they are the one you need to go after.

As for continuing to have to pay your car note that unfortunatly correct as the car "note" is required to be paid even if the car is not drivable.  Similar to the deductible if your policy includes a rental car then you should be entitled to one.  However if you did not pay for rental car coverage then they don't have to give you one.

One thing that does not make sense is if the damage was $5100, I wonder what the car is worth.  Because with that $5100 you could have paid off the $1700 and had about $3300 for a downpayment(or even full payment) of another car.

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