- Report: #1021454
Complaint Review: Geico - Internet Internet
Reported By:
Diana -
Canton, Illinois, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Geico
Internet, Internet, United States of America
Phone:
478-744-4883
Web:
www.geico.com
Categories:
Business Rating:
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Geico Geico has different rules for different states, a form of discrimination , Internet
I do not have Geico insurance, but was rear-ended at a red stop light by a Geico customer.
My car was a total loss and it took two months to receive a check for the payment of my
car. I was told by two representatives that I would be reimbursed for the title transfer fee
and now five months later, I was told by an adjuster that because I live in Illinois, Geico
will not pay that. I checked with two other nationwide insurance companies and they
told me that they cover this in Illinois and also the state tax paid to purchase another vehicle
out of courtesy as it was their customer who was at fault. If I lived in another state, I would
be reimbursed by Geico, so this does not seem like a fair practice from such a large company.
My car was a total loss and it took two months to receive a check for the payment of my
car. I was told by two representatives that I would be reimbursed for the title transfer fee
and now five months later, I was told by an adjuster that because I live in Illinois, Geico
will not pay that. I checked with two other nationwide insurance companies and they
told me that they cover this in Illinois and also the state tax paid to purchase another vehicle
out of courtesy as it was their customer who was at fault. If I lived in another state, I would
be reimbursed by Geico, so this does not seem like a fair practice from such a large company.
2 Updates & Rebuttals
Diana from Illinois
United States of AmericaMy issue is with Geico also
#2Author of original report
Thu, February 28, 2013
I appreciate your comments and one of my points was that two Geico representatives told me I would be reimbursed for these fees. I was told this from my first phone call from Geico. I work for a large corporation myself and if we tell someone something, then right or wrong, we have to back it up. Thanks again for your imput regarding state laws.
Robert
Irvine,California,
U.S.A.
Your issue isn't with GEICO
#3Consumer Comment
Thu, February 28, 2013
Insurance is State Regulated, so if your state doesn't cover things that other states do you need to be talking to your State Representatives about getting the regulations changed.
Also, you have to remember that insurance companies don't pay for anything. If they are "covering" something..someone..somewhere is paying for it. So you can bet that if they are covering this item, this "courtesy" is already imbedded in the insurance premium that they are charging customers. But even if they weren't it is not a RipOff if a company does not cover it, nor is it discrimination.
By the way..there is nothing that says instead of trying to settle with their insurance company that you can't sue the driver for ALL of your damages. Because if you prevail in court you can guarantee that they will get Geico to pay or will end up paying you themselves. It is sometimes a bit of a hassle for some people, but it can also be worth it
