- Report: #593234
Complaint Review: General Mills/Yoplait - Minneapolis Minnesota
Reported By:
darcie -
loretto, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
General Mills/Yoplait
Minneapolis, Minnesota, United States of America
Phone:
1-800-967-5248
Web:
www.Yoplait.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
General Mills/Yoplait Worm in Yoplait Minneapolis, Minnesota
This was actually a purchased grocery incident.
I opened a container of YOPLAIT Light Apricot Mango & saw a small black dot. I thought this might be a strawberry seed, although it wasn't strawberry yogurt. I took it out & it was 1/4 inch long, and a tiny worm. It was soft & curled up. It was gross.
I work in a high school & verified it was a worm with the Biology teacher.
I saved the worm, yogurt & cover. I called General Mills (the number on the container) & a lady took all the information. I was quite surprised that she wasn't alarmed by this. She said she would send me some coupons for more Yoplait. I told her I wanted to talk to someone else about this. She didn't want me to.
A couple of weeks later I received 4 coupons for single containers of yogurt. After you find a worm in your yogurt, you don't want more OR eat the ones you already have. These didn't even cover the 8 I had in the refrigerater that I didn't eat.
Who in their right mind would send coupons for a product that a customer had just found a worm in. I haven't eaten yogurt since then- it's been 3 months. The coupons were interesting in that the value of the containers could be up to $1.20 each. I suppose they think they sent a valuable amount- but if anyone finds a 6 oz container of yogurt for $1.20 there is something wrong with the pricing.
I would have liked a check to cover the amount of yogurt that I couldn't eat after finding the worm. At $1.20/container, that would have been more fair. An apology or some shock/alarm would have been nice, too.
General Mills, what a joke on me!
1 Updates & Rebuttals
la gente es est
Houston,Texas,
United States of America
Happens
#2General Comment
Wed, April 14, 2010
I do not discount the yuck factor of this but it is not uncommom.
Food often has a little extra sometimes, frogs have been found in prepackaged salads and sometimes you might find dirt clods in dried beans. It is always possible for something to slip through that was not intended to.
I understand your situation though but seldom do companies issue anything other than coupons.
