- Report: #300443
Complaint Review: GenX Services - JPItems - Internet
-
Author Confirmed
Why?
GenX Services - JPItems
jpitems.com Internet, U.S.A.
Phone:
650-352-3376
Web:
N/A
Categories:
Business Rating:
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GenX Services - JPItems No Delivery Internet
Normally I don't mind waiting a couple days after playing an order for D2 items. But this just smelled like a scam. Made an order 1-2 hours ago. Received an email with a username/password, with thanks for my business. K, tried logging into the account and password, but I get some password error. Messed up around a bit. Then I decided the account name sounded a bit too generic. I tried creating an account using the name they gave me, and hey, it works. Apparently they sent me an email with fake information. I can only guess what happens next. They're going to argue that the items had been delivered successfully to me, blah blah. Yeah, it was just $11, but to think a company would stoop this low. If they're not selling items anymore, the least they could do is close down the site.
Live Chat isn't 24/7 like they claim. The phone # they gave isn't 24/7 either. No one responds to e-mails. Kind of seems like this has happened to multiple people now.
Thank you for choosing genxgames.com -- We appreciate your business
and we hope to see you again soon!
Diablo2 Mule Account Info
Account: wes123
Pass: lin321
Pick up your order within 10 days or less before the character expires (or play the character for 3 hours or more)--if you let the character expire your items are lost forever.
If you have any questions, please send them to: [email protected] Or you log on to our live chat.
genxgames.com has a new customer feedback page. We are asking customers to please leave comments so others can see from our own customers the type of service we give, our delivery speed, etc. Please go to http://www.jpitems.com/comments.php and leave a comment.
Thank You Again
genxgamesStaff
*Note: If there are rune(s) or jewel(s) in your purchase, we recommend socketing the runes/jewels (e.g. make a runeword, etc.). We do not guarantee items after delivery, because we cannot take responsibility
for Blizzard's actions. If you join a public game with the rune(s), we recommend you follow 2 steps before you leave. 1-Open a trade screen with someone. 2-Be the first person to leave after that. This will ensure the rune(s) will not disappear. **This may apply to Vex or
higher (Um or higher on non ladder).
Invictak
Las Vegas, Nevada
U.S.A.
Live Chat isn't 24/7 like they claim. The phone # they gave isn't 24/7 either. No one responds to e-mails. Kind of seems like this has happened to multiple people now.
Thank you for choosing genxgames.com -- We appreciate your business
and we hope to see you again soon!
Diablo2 Mule Account Info
Account: wes123
Pass: lin321
Pick up your order within 10 days or less before the character expires (or play the character for 3 hours or more)--if you let the character expire your items are lost forever.
If you have any questions, please send them to: [email protected] Or you log on to our live chat.
genxgames.com has a new customer feedback page. We are asking customers to please leave comments so others can see from our own customers the type of service we give, our delivery speed, etc. Please go to http://www.jpitems.com/comments.php and leave a comment.
Thank You Again
genxgamesStaff
*Note: If there are rune(s) or jewel(s) in your purchase, we recommend socketing the runes/jewels (e.g. make a runeword, etc.). We do not guarantee items after delivery, because we cannot take responsibility
for Blizzard's actions. If you join a public game with the rune(s), we recommend you follow 2 steps before you leave. 1-Open a trade screen with someone. 2-Be the first person to leave after that. This will ensure the rune(s) will not disappear. **This may apply to Vex or
higher (Um or higher on non ladder).
Invictak
Las Vegas, Nevada
U.S.A.
