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  • Report:  #1132456

Complaint Review: getconnectedus.net - Prison Talk - San Ysidro California

Reported By:
monnie - syracuse, New York,
Submitted:
Updated:

getconnectedus.net - Prison Talk
PO Box 439056 PMB #93, San Ysidro, California, USA
Phone:
(866) 205-6419
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I was loking for a cheap way for my daughter to beable to speak with her father in prison. My friend found me this phone# and I caled to inquire about the services. They said it was unlimeted calls from prision for like $30 a mth. I asked if mthe prison that he was in was able to use these services and the lady pretended to look it up and assured me that he was able to. I also jokingly said to her this is only a one time fee and next mth if it works out ok I will call back to pay again. I said and I qoute "I don't even like him like that to be paying this every mth." She laughed and told me know if I did like the service to call back when the mth is up.

Come to find out his prision does not let you use this service. I just left it alone and took the loss. Untill a few days ago I happend to check my bank statement and seen the charge from them and looked it up and seen that I was charged the past 2 mths. I called the company. The told me that I had to go to the websiite and email my request for cancallation and refund. I did that and within an hour there was another charge for $75 on my account from them. Now I am really upset I called back and there is no supervisor and knowone that I can talk to just an email address that I still have no responce from. And know one knows why I was charge this $75. HELP!!!!



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