- Report: #1075545
Complaint Review: GiftCard.com - Dallas Texas
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Author Not Confirmed
Why?
GiftCard.com
Dallas, Texas, USA
Web:
www.giftcard.com
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Business Rating:
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GiftCard.com visa gift card, certificate Dallas Texas
The Visa Gift card was ordered late on 8/6 (a Tuesday, this is important later). So I didn't really expect anything to happen until the next day. They, of course, took their money immediately.
The card was for my daughter to use while flying. Airlines don't take cash anymore, just credit cards.
They got around to shipping it on the 9th. Her flight was the 14. UPS 2 day takes 4 days (a weekend in there) but that has it landing on her doorstep on the 13. That's cutting it close, but still not a major problem.
She goes to activate it that afternoon. Card Activated! $0 balance! 'What?!' I hear you asking. I'm in Hawaii, and they’re closed by the time I hear about this, and my daughter is in Central, the same time zone as giftcard.com, so they call in before I do the next morning.
The excuse they get is it takes 4 days for the balance to get on the card. This takes us back to the order date, 8/6. 7 days previous.
I didn't bother calling them. The damage is done. She picked up a card at Target and I will have to pay her back. So, I'll just recommend that you do NOT use giftcard.com. Your fund may not be available when your card arrives to the person you’re gifting money to. Very embarrassing!
disclaimer: I do not know if they are related to giftcards.com.
