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  • Report:  #593968

Complaint Review: Gila River Casino - Internet

Reported By:
david - phoenix, Arizona, United States of America
Submitted:
Updated:

Gila River Casino
6443 n. komate ln. 85339 Internet, United States of America
Phone:
1-800-wingila
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I had been playing a .25 cent money money mad martians slot machine for 2 hours along with my friend doug peauchamp. At 5:30 am. the casino slot employees told me to back off of the slot machine for a few minutes while they opened machines and switched cash boxes. We backed up 25 feet and we waited 15 minutes for them to switch cash boxes. In the meantime a big white male sat down in front of my machine and pushed the cashout button and took my cashout ticket with 330.00 on it and left the casino. I told troy the security night manager what happened and he checked there surveillance camara tape and he said they have him on film taking my ticket but, they cannot do anything about it. I filed report # 10-0400 with troy the security manager. I went to the tribal gaming office and saw ray nejo (SLOT INSPECTOR) who told me they need 30 days to investigate the robbery and that they would contact me in 30 days to let me know their decsion on the matter. Its been 45 days and they didnt contact me. I feel this is all neglagence on their part for letting the theif sit down at my machine and rob me. I am an elderly man on a fixed income and feel that vee quiva should reimberse me $330.00 because the neglagence is on their part.


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