- Report: #189382
Complaint Review: Girls Gone Wild VVDirect Vivid Video - Van Nuys California
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Author Confirmed
Why?
Girls Gone Wild VVDirect Vivid Video
P.O. Box 10100 Van Nuys, 91410 California, U.S.A.
Phone:
310-566-10636
Web:
N/A
Categories:
Business Rating:
(0)
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Girls Gone Wild, VVDirect, Vivid Video ripoff, fraudulent, unauthorized billing, deceptive Van Nuys CaliforniaFOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2
On or about April 05, 2006 I purchased (with my debit card) the 3 Girls Gone Wild Video/DVD Package Special from their website for a total price of $23.97 which included the express 3-5 day shipping.
On or about April 15, 2006 the DVD's still have not arrived so I called 310-566-1063 to inquire about it. I explained that I still have not received the DVD's despite the fact that I paid extra for express shipping. I was told that GGW would credit my debit card $6.99 for the shipping.
At this time I was informed that I was signed up for a membership (without my knowledge). I told them I did not want a membership, all I want are the DVD's I initially purchased, and to please cancel any membership/subscription I was fraudulently signed up for. He began, and continued to attempt to sell me more videos, 14 of them. Told me I can keep them for thirty days and send back what I didn't wish to keep. I told him, "don't send me anything but the original 3-DVD package I previously ordered and paid for." He kept insistins and I kept turning it down. He even went as far as putting someone else on the line who also tried to give me the pitch and I also adamantly declined.
On April 18, 2006 I woke up and checked my bank account online like I do every day. I noticed a "pending" debit from my account from "VVDirect" for $209.99. I immediately called my bank, Commerce Bank, and inquired about this debit. The bank could not give me a telephone number or anything regarding this debit. I explained to them that this was an unauthorized/fraudulent transaction. I did not authorize this. The bank told me that because the transaction was still pending, I could not do anything until it was physically taken from my account. This is absurd!!! The bank would not let me stop this transation even though I was telling them it was a fraudulent transaction, not authorized by me. I had to wait until the thieves actually robbed my account. I went to my bank in person and got the same response I did from their 1-800-YES-2000 number.
I cancelled my debit card on April 19th and on April 20th, the money was physically taken from my account. I began researching GGW on the internet (I could not find anything on VVDirect) and came across Rip-OffReport.com and the many reports filed on this company.
Today, May 1, 2006, I filed the necessary Reg-E Claim form with my bank, Commerce Bank. They told me it takes approximately 10 days to investigate. The Bank person did the E-file on her computer. I told her I wanted to submit some documentation (BBB Report which gave GGW and "F", the lowest rating possible; and, I submitted some reports from Rip-Off Reports.com regarding GGW's fraudulent practices. Now, I sit back and wait to see what happens. I will update this report accordingly.
Michael
Mays Landing, New Jersey
U.S.A.
On or about April 15, 2006 the DVD's still have not arrived so I called 310-566-1063 to inquire about it. I explained that I still have not received the DVD's despite the fact that I paid extra for express shipping. I was told that GGW would credit my debit card $6.99 for the shipping.
At this time I was informed that I was signed up for a membership (without my knowledge). I told them I did not want a membership, all I want are the DVD's I initially purchased, and to please cancel any membership/subscription I was fraudulently signed up for. He began, and continued to attempt to sell me more videos, 14 of them. Told me I can keep them for thirty days and send back what I didn't wish to keep. I told him, "don't send me anything but the original 3-DVD package I previously ordered and paid for." He kept insistins and I kept turning it down. He even went as far as putting someone else on the line who also tried to give me the pitch and I also adamantly declined.
On April 18, 2006 I woke up and checked my bank account online like I do every day. I noticed a "pending" debit from my account from "VVDirect" for $209.99. I immediately called my bank, Commerce Bank, and inquired about this debit. The bank could not give me a telephone number or anything regarding this debit. I explained to them that this was an unauthorized/fraudulent transaction. I did not authorize this. The bank told me that because the transaction was still pending, I could not do anything until it was physically taken from my account. This is absurd!!! The bank would not let me stop this transation even though I was telling them it was a fraudulent transaction, not authorized by me. I had to wait until the thieves actually robbed my account. I went to my bank in person and got the same response I did from their 1-800-YES-2000 number.
I cancelled my debit card on April 19th and on April 20th, the money was physically taken from my account. I began researching GGW on the internet (I could not find anything on VVDirect) and came across Rip-OffReport.com and the many reports filed on this company.
Today, May 1, 2006, I filed the necessary Reg-E Claim form with my bank, Commerce Bank. They told me it takes approximately 10 days to investigate. The Bank person did the E-file on her computer. I told her I wanted to submit some documentation (BBB Report which gave GGW and "F", the lowest rating possible; and, I submitted some reports from Rip-Off Reports.com regarding GGW's fraudulent practices. Now, I sit back and wait to see what happens. I will update this report accordingly.
Michael
Mays Landing, New Jersey
U.S.A.
2 Updates & Rebuttals
Sharon
Encino,California,
U.S.A.
These people work in my building- Shady!
#2Consumer Comment
Thu, June 08, 2006
The telemarkers of GGW work in my building and EVERYONE hates them! They are so ghetto. I would not want to run into any of them in a dark alley, believe me. I would not trust this company or have anything to do with them. Totally shady!
Michael
Mays Landing,New Jersey,
U.S.A.
What If....
#3Author of original report
Mon, May 08, 2006
If the Commerce Bank does not reimburse my account, what is the next action(s) I can take to get my money back? I like to plan ahead just in case there are time restrictions.
