- Report: #51944
Complaint Review: Girls Gone Wild - Slymar California
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Author Not Confirmed
Why?
Girls Gone Wild
P O BOX 9231 Slymar, California, U.S.A.
Phone:
323-9568762
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Girls Gone Wild ripoff Slymar CaliforniaFOX 6 investigative reporter John Mattes first broke the story how Girls Gone Wild was marketing videos for only $9.99 consumers found the company tacking on huge fees. Thousands of consumers called it a rip-off on ripoffreport. After our story aired an attorney sued calling it deceptive advertising. Video part 1 Video part 2
I ordered the introductory feature, which was two for $9.99. Weeks later I received a DVD and checked my credit card statement online and noticed they had billed me $24.95.
I immediately called them to find out what the problem was, I was instructed to simply return the video and they would credit my account.
A month later my account has not been credited and I have the certified mail receipt proving it has been returned to them.
Upon calling customer service for the third time I was told that after the video is received, it takes up to "5" weeks for them to enter it into their system in order for you to receive your credit.
In other words, they hope you will forget about something that happened nearly three months ago and never call back. I'll call back on the 10th of everymonth until it is resolved. The best thing to do is to send a fax everday until they get the message.
Ira
Jonesboro, Georgia
U.S.A.
I immediately called them to find out what the problem was, I was instructed to simply return the video and they would credit my account.
A month later my account has not been credited and I have the certified mail receipt proving it has been returned to them.
Upon calling customer service for the third time I was told that after the video is received, it takes up to "5" weeks for them to enter it into their system in order for you to receive your credit.
In other words, they hope you will forget about something that happened nearly three months ago and never call back. I'll call back on the 10th of everymonth until it is resolved. The best thing to do is to send a fax everday until they get the message.
Ira
Jonesboro, Georgia
U.S.A.
