- Report: #1036897
Complaint Review: Global Cash Card - Internet Internet
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Author Not Confirmed
Why?
Global Cash Card
Internet, Internet, United States of America
Phone:
Web:
www.globalcashcard.com
Categories:
Business Rating:
(0)
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Global Cash Card Money stolen and they wont return it , Internet
I have an account with global cash card. My walmart.com account that has this card # saved to it was hacked and I had 138.01 stolen from me. I called global cash card on 2/24/2013 as soon as I noticed this money missing and was told to fill out some forms and fax them in which I did. I was then told I needed a police report which I also filled. My wife had to go to the police department since I work and fill all of this out and when she did I faxed it in and was told they are denying my claim since my wifes name was on the police report. They will not return calls or my money although the card agreement says you are not responsible for any unauthorized charges. This company is a joke
1 Updates & Rebuttals
GlobalCash12
Irvine,California,
Response
#2UPDATE Employee
Thu, March 28, 2013
At this moment the account holder's concern has been resolved with having access to his funds. No such denial of claim has been issued. Any documentation that is requested is done so in an effort to avoid any delays in the dispute process. If the customer has any additional concerns regarding the credit that has already been provided to his account he may contact us directly.
