- Report: #646843
Complaint Review: Global Express Auto Transport - Miami Florida
Reported By:
Jake -
, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Global Express Auto Transport
8500 S.W 8 Sreet suite 220 Miami, 33144 Florida, United States of America
Phone:
1-800-955-9711
Web:
www.globalexpressautotransport.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Global Express Auto Transport Avoid By All Means!!! Low Ball Quotes, Unable to Deliver, Happily Takes CC For Deposit, Fails to Refund!! Miami, Florida
This is a horrible company to deal with! Their company model is to quote you these low ball quoates to draw you in and hook you like a fish! I was suppose to have a vehicle shipped from ID to TX, and it was scheduled for pickup on 9/15. I called them on 9/5 to book the order, and stated that the vehicle was free to pickup anytime. Don West called me with a quote which seemed great, and I accepted it! All Don West was concerened about was getting my Credit Card info for the deposit and rushing me off the phone. 9/16 comes around and I call to see if the vehicle was picked up, and I get Mary from dispatch on the phone and she states that a truck is BROKE DOWN. So I give it a few days and call back on 9/21 and spoke to a different lady. She was friendly and stated that she was trying to locate a transporter to pick it up. I get a call back on 9/23 and they stated that they located a driver, but the driver wanted $400 more than what was originally quoated to me. So, I stated that they had ample time to find a transporter and she stated that she would just cancal the order and refund my $150 deposit back to my CC. So today as of 10/02, no refund has been issued back to my CC yet! My suggestion is before choosing a company like this one, or this company do some research on the company first! If the company was honest in the first place I would not be leaving this negative review. All I have to say is CHOOSE WISELY!
