Do not Used Global tel Link (ofender.com),Cons call , They all are cons, and they will rip you off !!..they will take your money, overcharge fees,and laugh for the desperation of Families wanting so bad to talk to loveones, Best way is tho deposit money directly to inmate and wait for the call. all these companies are taking advantage of consumers and taking your money . and noneone regulate their actions!!.. you will never get your refund and they will always claim that the credit you place under your loveone account was used!!