- Report: #1506709
Complaint Review: Global-Tel.net - Edgewater Florida
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Author Confirmed
Why?
Global-Tel.net
11308 Edgewater Circle Edgewater, 33414 Florida, United States
Web:
www.globaltel.net
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Global-Tel.net operates globaltel.net Registered in Florida as Global-Tel LLC and the registered agent Eric Santos, 11308 EDGEWATER CIRCLE, WELLINGTON, FL33414 Rip-Off scam Edgewater Florida
I signed up for an account thinking that this was Global Tel Link. I immediately realized the error and within minutes tried to cancel the account and requested a refund. Calling their 'customer service' number (multiple times) only resulted in a recorded message which repeated over and over until finally informing you that "faster service" can be had by sending them an email. My first email explained the error and requested a refund. That resulted in a reply asking me to keep trying the service or by using the $45.99 charge they made to my debit card to send "postcards" to the inmate, but totally ignored the refund request.
After three emails demanding a refund they finally said they would refund $31.00 and that 'non-refundable' charge of $14.99 applied. When I said I would simply initiate a chargeback through my bank they said that if I wasn't sucessful in persuing the chargeback that they would fine me $250.00.
Here is a link to their Florida Corporations Registration: http://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=EntityName&directionType=Initial&searchNameOrder=GLOBALTEL%20L170000593660&aggregateId=flal-l17000059366-7c4400c0-b996-4736-9078-f8cba33cb970&searchTerm=GlobalTel&listNameOrder=GLOBALTEL%203944510
