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  • Report:  #403889

Complaint Review: Global1touch / Pop2call - New York New York

Reported By:
- greensboro, North Carolina,
Submitted:
Updated:

Global1touch / Pop2call
26 Broadway, 21st Floor New York, 10004 New York, U.S.A.
Phone:
212-363-6266
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a $25 unlimited monthly plan from Pop2call.com website, claiming to be unlimited for 30 days. I called using about 900 minutes within 1 week. The automatically closed my account after 1 week of usage. I contacted them several times by phone but only voicemail picks up. I email them several times at their support email but no one replies. They also have a Live Chat button that I used. I was able to reach a customer service rep there who tells me that they are waiting for management's decision regarding my account. After 3 months, a rep called me saying that my account was closed due to excessive usage. Therefore, their plan was not Unlimited claiming that they are Unlimited. Wow, what a scam!!

After a month, I had a friend to check out their company in New York and found out that they were operated by a wife and kids. lol.. Wow, I can't believe that I got scam $25 under some kids.

Jason08

greensboro, North Carolina

U.S.A.


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