Jim
Orlando,#2Consumer Comment
Sat, January 12, 2013
You said you bought this thing from EBay??? Why would you do that instead of going direct with them to begin with? Is the guy who installed this willing to supply you with the required proof? If not, why not? What then would satisfy them as proof of "proper installation"? You said local parts stores offer a one year warranty. Why didn't you get it locally?
"Damage attributable to vehicle electrical/connector fault"...what the hell does that mean? If the failure was due to a "connector fault" then they have admitted the problem was a defective product! There's a difference between a defective product and improper installation. The person you talked to DID NOT say it was due to improper installation.