- Report: #32104
Complaint Review: Globalinx Phonelinx - Fairhaven Massachusetts
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Author Confirmed
Why?
Globalinx Phonelinx
334 main st apt114c Fairhaven, 02719-3466 Massachusetts, U.S.A.
Phone:
888-798-3200
Web:
N/A
Categories:
Business Rating:
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Globalinx Phonelinx Globalmedia credit card has been billed dispite notification to quit Internet
on 8/6/02 i noticed a charge of $54.95 on my mastercard to a company i did not recognize. i notified my MC provider thru an ERROR IN BILLING form and sent it by land mail.
on 8/30/02 i rec'd a letter from my MC provider crediting my acct. the amount owed.(GLOBALINX)
on 9/8/02 another charge of $54.90 was charged to the same acct.(PHONELINX)$.05 difference from last. i filed another error report. i had NO IDEA who these companies were and could not speak to anyone on their web site. i can only believe that i used my card # to verify my age not to be used for charging..the situation is still being investigated by my bank.
i rec'd an email today (10/9)from PHONELINX stating they were notified by their bank "that they MAY have placed the incorrect customer service tel.# on your credit card statement for changes from GLOBALINX to your PHONELINX services, for this they apologize." this was the first contact i had from them re: this matter. thier phone # 888-798-5200. this is still unresolved!
james
Fairhaven, Massachusetts
on 8/30/02 i rec'd a letter from my MC provider crediting my acct. the amount owed.(GLOBALINX)
on 9/8/02 another charge of $54.90 was charged to the same acct.(PHONELINX)$.05 difference from last. i filed another error report. i had NO IDEA who these companies were and could not speak to anyone on their web site. i can only believe that i used my card # to verify my age not to be used for charging..the situation is still being investigated by my bank.
i rec'd an email today (10/9)from PHONELINX stating they were notified by their bank "that they MAY have placed the incorrect customer service tel.# on your credit card statement for changes from GLOBALINX to your PHONELINX services, for this they apologize." this was the first contact i had from them re: this matter. thier phone # 888-798-5200. this is still unresolved!
james
Fairhaven, Massachusetts
