- Report: #434598
Complaint Review: Gns - Global Nutrition - Arvada Colorado
-
Author Confirmed
Why?
Gns - Global Nutrition
642 Fig Street Suite A Arvada, 80004 Colorado, U.S.A.
Phone:
303-456-5591
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Gns - Global Nutrition Try our free diet product just pay shipping of $3.97 Arvada Colorado
I ordered the product for $3.97 for shipping and was charged $79.90 after a trial period .
When the bill came I called and told the lady that I hadn't agreed to that extra charge , She said to send it back .
I said that one bottle was used up and the other had been opened and I didn't want any More .
She gave Me a number that I thought was a cancle number , I wrote it down .
LDN 021908371232 thinking I was done with them till I received a new shipment for the same product with a charge of $69.90 .
Called to see what was the problem and why this futher shipment , Lady said We have no record of a stop order and told Me that the number I had was a return product # .
This Lady gave Me a # RLB 031214 I have talked to Discover Card & turned in a report to B B B in Denver .
Companys like these need to be advised of the scam they are running
Paul
Twin Falls, Idaho
U.S.A.
When the bill came I called and told the lady that I hadn't agreed to that extra charge , She said to send it back .
I said that one bottle was used up and the other had been opened and I didn't want any More .
She gave Me a number that I thought was a cancle number , I wrote it down .
LDN 021908371232 thinking I was done with them till I received a new shipment for the same product with a charge of $69.90 .
Called to see what was the problem and why this futher shipment , Lady said We have no record of a stop order and told Me that the number I had was a return product # .
This Lady gave Me a # RLB 031214 I have talked to Discover Card & turned in a report to B B B in Denver .
Companys like these need to be advised of the scam they are running
Paul
Twin Falls, Idaho
U.S.A.
1 Updates & Rebuttals
Gns
Arvada,Colorado,
U.S.A.
Company Response
#2UPDATE Employee
Fri, June 05, 2009
If you contacted us and received the return authorization number for your initial order your autoship account should've been cancelled at that time. We apologize that this wasn't taken care of when your initial call was made. Without being able to view your account we can only guess based on your statement that this is what transpired. Should this have been the case again we do offer our apologies this would be completely unacceptable. Unfortunately, if you have submitted a dispute with your credit card company this issue would need to be resolved through them. If you have not submitted a dispute we would be more than happy to assist you with your order, please feel free to contact customer service at 1-800-595-4670. Thank you, Supervisor
