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  • Report:  #437993

Complaint Review: GNS Inc. Slim Seduction - Arvada, Colorado

Reported By:
- Seymour, Tennessee,
Submitted:
Updated:

GNS Inc. Slim Seduction
6452 Fig Street, Suite A Arvada,, 80004 Colorado, U.S.A.
Phone:
303-4565591
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
We have two homes and last week my husband went up north and brought me back a package mailed to our upstate New York address. I was surprised because I never get mail at that address because we reside in Tennessee. When I opened the box it contained two bottles of supplements that are labeled Slim Seduction. We checked my husband's credit card statement since I only have a debit card and, sure enough, there was a shipping charge of the $3.97 the GNS invoice/label inside showed. The fine print said they would auto ship 2 bottles every 45 days and next month bill that card $79.90. We never sign up for these auto ship deals. I did not call a toll-free number after watching an infomercial to join what this company's paperwork says I did- their "Club Membership."

Fortunately, we were planning to cancel that card anyhow for other reasons but my husband told me he had seen a TV show or news report lately saying companies like this could turn me over to collections and ruin my credit even if I followed the company procedure to request a return authorization number, pay for the return shipping costs and await reimbursement, exchange, or refund..

This is deliberate fraud. I do not know how they got the card number or bill to and ship-to.

I will follow the return procedure just in case if for no other reason than to protect my credit. Also, I will file a consumer complaint with the Attorney General in Colorado (google it for the downloadable form) :

MAIL DIRECTLY TO:

Office of the Attorney General

Consumer Protection Section

1525 Sherman Street, 7th floor

Denver, CO 80203

Fax 303-866-5691

Maybe we all should!

BG in TN

Orderrecords

Seymour, Tennessee

U.S.A.


1 Updates & Rebuttals

Gns

Arvada,
Colorado,
U.S.A.
Company Response

#2UPDATE Employee

Thu, June 04, 2009

It sounds as though you received products from our company which you claim to have not ordered. All of our order pages are secure, additionally, we perform fraud checks to verify that the actual cardholder is placing the order. If the proper information is not provided the order is immediately cancelled. If an order was placed using your information someone had to have fraudulently obtained this information from you. If you never placed an order for our Slim Seduction product please contact customer service at 1-800-595-4670. We would like to assist you with resolving this issue. Thank you, Supervisor

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