Inventor Founder
Cleveland,#2REBUTTAL Owner of company
Sat, July 24, 2010
I am the present CEO / Inventor / Founder of Flex Trax and I find this report very disturbing! I do not understand how this State Agency, Bureau of Automotive Repair could post this very negative flaming report against GoClaws for simply doing business with a company under investigation.
If 68% of 4WP's distributors had ceased to advertise after being notified, did said agency consistently file such derogatory comments and public reports on the remaining 32% that "continued business as usual?"
"The Bureau of Automotive Repair regulates automotive repair dealers and
any person(s) who receive compensation for repairing or diagnosing
malfunctions of motor vehicles. The Bureau resolves complaints and has
jurisdiction over repairing, servicing, or maintaining automobiles,
motorcycles, and motor home chassis. Smog Check complaints are handled
by the Enforcement Division." Correct me if I'm wrong, but I fail to see any responsibilities concerning this Agency of filing such degrading comments against a supplier of products to a firm, simply under investigation.
I trust most investigated and reporting agencies have honorable
intentions and are essential in providing valuable services to the
public, but one might assume that something more personal and
prejudicial is occurring in this matter. Did the former owners or management of GoClaws break any laws in providing Advanced Traction Systems to a firm under investigation?
Kurt_navimetrix
Ider,#3REBUTTAL Owner of company
Thu, December 11, 2008
Effective in May 2005, Signal Ventures, Inc. purchased the assets of Flex-Trax, maker of GoClaws. We do not currently sell to "4 Wheel Parts". It is possible that they were sold some stock from the previous owners of the company. We operate under the highest business standards and we do not currently do business with any distributors we consider "shady". As an example of the type of businesses we work with, Cabela's happens to be our biggest distributor in the U.S. We also sell direct to the end-user through our websites www.goclaws.com and www.snobootz.com. We pride ourselves on excellent customer service. We ship promptly, bill accurately, and when we have a return, we refund the money the same day. When you call 800-420-1062, you'll always get a human being who answers, sometimes even myself, the president. Please call if you want any references of current customers. Reading this report, it seems more like an indictment of 4 Wheel Parts than GoClaws. GoClaws are unique winter traction device that have been on the market since 2004. We at Signal Ventures have worked hard to improve the GoClaws and to introduce other new products such as Snobootz. I invite anyone reading this Ripoff Report to call us and be reassured that we operate by the "golden rule", namely, we'll treat you like we'd like to be treated. Period. -Kurt Lammon, President, Signal Ventures, Inc.