Verb1963
South Range,#2Consumer Suggestion
Wed, July 16, 2008
If you have paid by Paypal (as I did) there is an option on the detail section within paypal to cancel (which I found today) as I was calling Paypal to file a complaint. I don't know if that will return money HOWEVER..it does state on Paypal's end that this subscription is cancelled, so they won't be able to pull out anymore $$.. hope this helps!
Verb1963
South Range,I read one of the earlier posts with the rebuttal from Rob (a co-owner) of the company who said to contact him. I emailed him and did get a response that he forwarded my request to cancel to his collegue. I still have not been able to completely cancel, and they did (within 24 hrs) of the trial period, posted for a payment on Paypal (I subsequently closed my back account so it will reject) Anyhow, I've continued to email him daily to get updates and let him know that the cancellation website doesn't work, it conveniently gives errors and then take you a page further and wont allow you to cancel..So Rob if you are reading this,if the business is as legit as you say it is, then refund or cancel as the company promises... it will look better!!!