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  • Report:  #1203822

Complaint Review: Gold Medal Services - East brunswick New Jersey

Reported By:
Bob V - Trenton, New Jersey,
Submitted:
Updated:

Gold Medal Services
11 Cotters Ln East brunswick, 06616 New Jersey, USA
Web:
http://goldmedalservice.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

Gold Medal Services is horrible, don't waste your time.  They came out yesterday to diagnose my running toilet. They quoted me $475 to replace the flapper, that's right $475.  The toilet is a 3 year old Kohler.    When I laughed and said I could buy a new toilet for less, the tech called his manager and revised the price to $300. I said see you later and paid a service charge of $30 plus tax. 

My advice is to buy a kit at Home Depot/Lowes, etc. for $7 and do it yourself, or call a local, smaller mom and pop type plumber. I took the route of calling a local plumber who came out today and did the job.  They charged me $149 plus tax. 

How can Gold Medal justify charging 2-3 times more for the exact same job??  The manager will not get on the phone with me to discuss and the rep/scheduler just keeps repeating that they provide 24 hr service and have a limited life time guarantee. 



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