- Report: #313696
Complaint Review: Gold's Gym - Global Fitness Holdings - Beavercreek Ohio
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Gold's Gym - Global Fitness Holdings
4411 Walnut St. Beavercreek, 45443 Ohio, U.S.A.
Phone:
937-427-0700
Web:
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Gold's Gym - Global Fitness Holdings Continued to charge me after i moved to another country AND sold my contract to another person! Beavercreek Ohio
About 14 months ago i signed contract with the newly opened Gold's Gym, the contract was for two years. They specified that if i move more than about 30 miles from a gym, my contract could be canceled.
Well, in August i moved to china for about 4 months. Just before I left I sold my contract (in the gym with an employee) to a friend. I was there when they paid the first month's bill and was assured that it was out of my hands
For three months while i was gone i was continued to be charged the 44 dollars a month. When I called (from china) they told me the paperwork never got to Corporate. (I even had my plane ticket to show them, one way!)
Shortly thereafter the bank showed the auto-withdrawal has stopped, i found out this is because the gym apparently changed hands (it has a new name now) but i was still never refunded those three months. My friend also continued to pay for his membership as well.
they had one contract and were charging two people.
that is just bad business.
Molly
Beavercreek, Ohio
U.S.A.
Well, in August i moved to china for about 4 months. Just before I left I sold my contract (in the gym with an employee) to a friend. I was there when they paid the first month's bill and was assured that it was out of my hands
For three months while i was gone i was continued to be charged the 44 dollars a month. When I called (from china) they told me the paperwork never got to Corporate. (I even had my plane ticket to show them, one way!)
Shortly thereafter the bank showed the auto-withdrawal has stopped, i found out this is because the gym apparently changed hands (it has a new name now) but i was still never refunded those three months. My friend also continued to pay for his membership as well.
they had one contract and were charging two people.
that is just bad business.
Molly
Beavercreek, Ohio
U.S.A.
1 Updates & Rebuttals
Wrightmolly
Beavercreek,Ohio,
U.S.A.
Resolution of the contract fees
#2Author of original report
Sun, August 10, 2008
For months my contract was upheld and i was chargedfor about 7 months. It continued after this report was written. Eventually i contacted legal services at my University and the lawyer there looked at my contract, my bank statements with highlights Gold's Gym fees, and spoke with the person i sold my contract to. After a very harsh letter to the gym and corporate. I received my refund and have not had a problem since. I'll think long and hard before ever joining a gym again. word of advice, if you have access to a lawyer, USE HIM/HER!
