- Report: #676680
Complaint Review: Gold's Gym - Phoenix Arizona
Reported By:
LMC2858 -
Phoenix, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Gold's Gym
5031 E. Elliot Phoenix, 85044 Arizona, United States of America
Phone:
480-907-3914
Web:
www.goldsgym.com
Categories:
Business Rating:
(0)
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Gold's Gym Liars! False Advertising! Phoenix, Arizona
I prepaid for a 6 month membership to the Gold's Gym at 5031 East Elliot.When I talked to the training manager Mike, I told him my primary reason for joining this club was so that I could take fitness CLASSES close to home.I already have a membership to 24 Hour Fitness but it is about 8 miles away.Mike assured me that my membership would include UNLIMITED classes and he gave me a schedule of the classes they currently had each week. About 2 weeks after I prepaid for 6 months, I received an email from Gold's Gym stating that ALL classes were cancelled INDEFINITELY.I called right away and spoke to the general manager Justin who told me "too bad, you only had 3 days in whick to cancel.We don't promise classes and we can cancel them at any time."
Today, I received another flyer in the mail from this Gold's Gym and it clearly states that my membership would include Group Exercise classes, spinning classes and yoga/pilates classes.
All I want is my money back for FIVE of the SIX months.I do not need another gym membership if it is only going to allow me to use the cardio machines and not provide any group exercise classes.
