- Report: #173594
Complaint Review: Gold's Gym - San Antonio Texas
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Gold's Gym
San Antonio, 78218 Texas, U.S.A.
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Gold's Gym ripoff I moved and gave perfect proof, but still no refund!! San Antonio Texas
I joined Gold's Gym last year in September. I told them when I joined I would be moving back to Montana, but the guy there said just sign up for a year since it is cheaper a month, and you can cancel when you move. Sounded good to me.
The first time I went in they set me up with a trainer, who talked me into 18 sessions. Stupid I know, but I figured what they hey. I only ended up using half of them, and I did pay for all of them upfront. So when I moved in December, I contacted the gym, and they said I needed a cancellation form filled out and send it to corporate. so I filled it out, it was mailed from Montana, with a Montana post mark, plus I included mail from there as well in my name with my new adress, and new phone number.
I waited several weeks, and called the gym and they said I was denied cancellation? I asked why, they said the number I gave was invalid, which doesnt make any snese. then I asked for corporate phone number, was refused. I keep getting runaround from Jessie and Kevin two nit wits at this location. They keep saying someone will call me. I have also sent numberous emails through the website with no reply. I was told by Jessie, I am due 600$ for the training sessions I did not use.
Also to make matters worse they are still deducting 38$ a month out of my old checking account that only receives sporadic child support, so right now I am in the negative because of this gym, and am being charged by my bank.
Also looking at the contract, it doesn't have my signature or any one elses from the gym , it has the wrong adress, and email. does this count for something?
I am so furious about this, I will keep writing till I get to someone I geuss.
Jennifer
corvallis, Montana
U.S.A.
The first time I went in they set me up with a trainer, who talked me into 18 sessions. Stupid I know, but I figured what they hey. I only ended up using half of them, and I did pay for all of them upfront. So when I moved in December, I contacted the gym, and they said I needed a cancellation form filled out and send it to corporate. so I filled it out, it was mailed from Montana, with a Montana post mark, plus I included mail from there as well in my name with my new adress, and new phone number.
I waited several weeks, and called the gym and they said I was denied cancellation? I asked why, they said the number I gave was invalid, which doesnt make any snese. then I asked for corporate phone number, was refused. I keep getting runaround from Jessie and Kevin two nit wits at this location. They keep saying someone will call me. I have also sent numberous emails through the website with no reply. I was told by Jessie, I am due 600$ for the training sessions I did not use.
Also to make matters worse they are still deducting 38$ a month out of my old checking account that only receives sporadic child support, so right now I am in the negative because of this gym, and am being charged by my bank.
Also looking at the contract, it doesn't have my signature or any one elses from the gym , it has the wrong adress, and email. does this count for something?
I am so furious about this, I will keep writing till I get to someone I geuss.
Jennifer
corvallis, Montana
U.S.A.
