- Report: #1434547
Complaint Review: Gong's Chinese Buffet - Stockton California
Reported By:
Rev. Jeff Rhoades -
Stockton, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Gong's Chinese Buffet
140 E Harding Way Stockton, 95204 California, United States
Phone:
209-464-0953
Web:
https://www.facebook.com/pages/Gong-Lees/172220282816923
Categories:
Business Rating:
(0)
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Gong's Chinese Buffet Gong Lee's Chinese Buffet Horrible Service! Denied us Food after taking our money! Stockton California
This place is supposedly an "an all you can eat buffet”. We arrived at about 4 PM and ordered. We were given our plates, cups, etc. and told to pick a table, which we did. However, while we were getting our food, the woman there began clearing and swapping the food in the buffet. I thought nothing of it, other than that it was a little rude. I did my best to finish getting what was to be my first helping of food and sat down to eat. We were charged $6 per person (for a total of $30 for Four people). We paid for the meal. Upon doing so, we were told that we could not get anymore food since we paid. We informed her that we were not done eating, etc. When I informed the lady (the owner, apparently), that we paid for the buffet, meaning that, legally, we can eat our fill, getting more food and drinks as desired until we leave, she informed us that she had already changed the buffet from Lunch to Dinner (apparently, this is what she was doing when she was clearing and swapping out the food while I was getting my first helping) and that if we wanted to stay and get more food (in other words, eat what we were charged for), we'd owe her $10 for the dinner buffet. She treated us horribly and gave us a cold shoulder about our complaints. Also, they do not give receipts for ANYTHING, even when asked. By 4:15 or, at the latest, 4:30 PM, having been denied the buffet we paid for or any refills on our drinks (which is included, normally), we left.
