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  • Report:  #607436

Complaint Review: Google Adwords - Internet

Reported By:
Chris - Atascadero, California, United States of America
Submitted:
Updated:

Google Adwords
Internet, United States of America
Phone:
Web:
adwords.google.com
Tell us has your experience with this business or person been good? What's this?
I spent a whole bunch of time setting up my account for my small business, putting in keywords that were relevant to my county and my vocation.  However due to AdWords infinite wisdom they "rarely show my ads due to low quality score", this makes their service ultimately a big waste of my time.  I am not going to spend anymore time on refining my account to fit their system, I have the words in there that I want my ad to be triggered by.  They want to get paid by the number of times people click on my ad, yet they never show my ad... genius. My ad only shows in my county and does much better on the Yahoo service, about 25 times,  at least someone gets it.  I wrote customer service ( if you can call it that) about this problem and they sent me back a canned response that had advice about changing the content of my web page..thats extremely helpful, another way I have to conform to their service.  I hope someone from Google reads this, IF YOU WANT TO SERVICE YOUR CUSTOMERS MAKE YOUR SYSTEM FIT THEM!  I know a novel concept, maybe they should teach that in school...oh wait they do.  I just wanted to share my extremely negative experience with someone who might care.


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