Jenf
Hooksett,#2Consumer Comment
Tue, June 02, 2009
I also got scammed by this company. I called them today (800-716-2230) and was treated very rudely by the first person I talked with. I was very persistent though sine I had never received a confirmation email and there is not a contact number on the website you are sent to once you sign up I did not have a number to call until I got my statement. She directed me to the original site that i signed up under and said that the phone number was in their terms and agreements and that i should have written it down. Since I no longer had the original site I went to it once she gave it to me. I checked the terms and agreements and there was not a number there. I told her that they did not keep their end of the agreement since they did not send me a confirmation email and I had no way of contacting them. She finally got tired of speaking to me and put me on with someone else (after refusing my request to talk to a supervisor). The man that cam on as quite pleasant and agreed to reverse the charges (still waiting to see if that will really happen) and said that they were between upgrading the terms and "somehow" the number was left out. Be persistent. If you can hold out through the original rude person that answers the phone (and she was immediately rude) you should be able to get the charges reversed. Go to www.cashsecretclub.com and get a screenshot of the terms that does not include the phone number since I don't know how long it will take them to change it. Good-luck.