Goopping Customer Service
Utah,#2UPDATE Employee
Thu, February 07, 2013
Hello Mr. Wei!
We have been in personal contact with you since this complaint was filed and are happy that this confusion was successfully resolved. We are glad that you were able to receive your package successfully, with the correct charges applied.
We have also enjoyed the pleasure of shipping 5 shipments to you since the time of this complaint. We so appreciate your business and your feedback!
We are sorry that confusion over how to create a shipment on the site caused payment error for you with regards to this order. We're happy to answer any concerns via phone or email through the Goopping site.
Again, we are glad that this issue has been resolved, and we thank you for continuing to use Goopping so frequently!
Goopping Customer Care