- Report: #1139193
Complaint Review: GotBypass - Internet
Reported By:
StevenFromCali -
Victorville, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
GotBypass
Internet, USA
Web:
GotBypass.com
Categories:
Business Rating:
(0)
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GotBypass Shirt Ripoffs Victorville Internet
GotBypass has been selling what he claims to be the best offroad apperal on the market. Only after wearing my shirt once did the collar stretch and become almost un wearable. Recently he has offered a pre order shirt that was meant to be shipped out two weeks go, and have yet to even be made. He also claims to send out little goodies with the purchase of his iteams, which he has failed to do so with my previous two orders.
1 Updates & Rebuttals
GotBypass
Victorville,California,
Have you tried emailing us?
#2REBUTTAL Owner of company
Thu, April 17, 2014
StevenFromCali,
Sorry to hear you had problems with your collar. It was a problem we discovered and have been fixing it for those who emailed us in with pictures. We've addressed the issue and switched to a different blank (shirt itself) to resolve that problem. At the same time we took care of another issue where they where shrinking when they shouldn't have been after being washed. For the preorder, it stated that delays can and do happen and if one was to occur we would get them out as soon as possible. In bold, underlined letters in the description. Every customer has the option in their purchase receipt to request a refund. Some times things are just out of our control. We've printed the shirt three times total since announcing the "BluePrint" design on Facebook and Instagram. Two out of the three orders had flaws and were not retail ready. We made the decision to push the design back a last time and find a different screen printer (now at HB Apparel) who has printed them perfectly. The "Goodies" we send are usually extra stickers from KING, Tonka, Method and GotBypass. If you haven't recieved any, feel free to email us with your transaction ID and we'll get some out inside your preorder (if you purchaased one). We take care of all of our customers that have issues, especially the local ones that do not require a wait on shipping.
Have you tried emailing us as contact before jumping on here?
