Car Wash Consumer
United States of America#2REBUTTAL Owner of company
Fri, October 05, 2012
The claims in the report are innacurate. The member did not cancel their program after the 5 week introductory offer was completed. In addition, the member was refunded their money after they contacted our customer service center. GotCarWash.com is an unlimited car wash club designed for professionals and soccer Moms that want to have their vehicle washed when ever they desire at the very best price. It does auto renew for your convenience and the rules and regulations are clearly stated.
In fact the customer must sign and agree to the terms prior to receiving the promotion. However, it is not for everyone so if you do not want to stay a member all you have to do is go online and cancel whenever you want. If you have any questions or concerns regarding your membership please feel free to contact our toll free number and we will gladly take care of your account. Our primary goal is to provide you with outstanding customer service. Thank you for your time and consideration. GotCarWash.com - Wash More, Spend Less.