- Report: #1141695
Complaint Review: Gourmet Cooking - Vista California
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Author Not Confirmed
Why?
Gourmet Cooking
Vista, California, USA
Phone:
888-528-8486
Web:
kitchenadvance.com
Categories:
Business Rating:
(0)
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Gourmet Cooking RMAKitchen Advance Credit Card Charged almost $400 Vista California
The topic and service does not really reflect that this company sells cooking supplies and products, such as, spices, kitchen tools, herb capsules, cutting boards, cookbooks etc. [These items could have been purchased at Big Lots or Wal-Mart for around $60.] The price that is printed on the Internet is not the price I was charged. When I called them after the first charge, they told me I owed $300+ more. I was shocked beyond belief. I called the company and demanded to know how this unreasonable charge happened. She said I must have missed the fine print that stated there would be additional charges. I asked her to email me a copy of their orders with the small print or tell me what website to use to see this for myself. She gave me kitchenadvance.com which is a no reply website, so I called back and asked to speak to a supervisor and they readily agreed to take some charges off my credit card. I still ended up, to this date, paying $245.91 for about $60 worth of product. This site is a definite scam and once they get your credit card, they just keep charging. If I get a charge on this next card, I am going to get my credit card company involved. Something needs to be done to keep these scams from happening. It has definitely made me leary of ordering off the Internet unless I am familiar with the company or have checked to see if the company has any complaints. I was definitely ripped off.
