- Report: #281383
Complaint Review: Grant Search Assistant Las Vegas NV/GSA/SBA Express/Networkagenda.com - Internet
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Author Confirmed
Why?
Grant Search Assistant Las Vegas NV/GSA/SBA Express/Networkagenda.com
Grant Search Assistant Las Vegas NV/GSA/SBA Express/Networkagenda.com Internet, U.S.A.
Phone:
800-9862640
Web:
N/A
Categories:
Business Rating:
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Grant Search Assistant Las Vegas NV/GSA/SBA Express/ Networkagenda.com After cancellation continued charge; added charges to other companies NV Internet
I cancelled the CD on 9-9-07
received the following bills in connecttion to them
Grant Search Assistant Las Vegas NV 29.95
GSA/SBA Express 800-9862640 NV 7.95
Networkagenda.com 800-418-9320 UT 9.95
Tried calling the phone numbers;l one asked that I leave my credit card number (the whole number not just the last 4)
The other number is a no response
Valerie
Gulf Breeze, Florida
U.S.A.
received the following bills in connecttion to them
Grant Search Assistant Las Vegas NV 29.95
GSA/SBA Express 800-9862640 NV 7.95
Networkagenda.com 800-418-9320 UT 9.95
Tried calling the phone numbers;l one asked that I leave my credit card number (the whole number not just the last 4)
The other number is a no response
Valerie
Gulf Breeze, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Wed, October 31, 2007
I would like to discuss Valerie's concerns with her to insure that she is taken care of. Unfortunately, without a last name or an email address I cannot find her account with the necessary contact information. First and foremost I offer an apology for the breakdown in service Valerie obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-396-5718 Monday-Friday 9am-9pm Eastern Time and express a desire to cancel during the free trial period, or anytime thereafter. If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at [email protected]. Once again, my apologies to Valerie. Hopefully, I will hear from her soon so that we can get this resolved. Sincerely, Ryan R.
