- Report: #1030229
Complaint Review: Grant Search Assistant - Internet
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Grant Search Assistant
grantwriterprofessional.com Internet, U.S.A.
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Grant Search Assistant I cant get my money or even cancel ripoff Internet
I have tried to cancel and get my money back but cant seem to get any responce. The number I had has been disconnected, the e-mail address is changed but the money keeps coming out of my bank, please help.
Jay
middletown, Maryland
U.S.A.
Jay
middletown, Maryland
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Mon, September 10, 2007
First of all let me offer my sincerest apologies to Jay. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. It is then also fully explained in the Terms and Conditions of the offer. The trial period is free for 14 days and we would not have charged Jay had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. Jay you may cancel your service by contacting customer service at 866-396-5718. There you will find a happy, helpful agent waiting to assist you Monday-Friday from 9 am-9 pm Eastern Time. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. Sincerely, Ryan R.
