- Report: #429877
Complaint Review: Grant Ventures - Cheyenne Wyoming
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Grant Ventures
2710 Thomes Ave Suite 669 Cheyenne, 82001-3029 Wyoming, U.S.A.
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Grant Writing Express - Grant Ventures Charged For a CD I didn't receive Cheyenne Wyoming
I was charged $74.95 for Grant Writing Express membership #1020185 in spite of the fact that I canceled it because I did not receive the promised "free Grant Info CD" within the promised seven days.
Cancellation was hard to do because Grant Writing Express refused to answer their so-called customer service cancellation phone number in time for people to cancel! Instead of getting a live person, callers got a message asking them to leave their name and phone number so that a representative could get back to them. Of course, I left requested info, but never heard from them.
I finally went to their advertised website to cancel and got an automated "no-reply" email stating membership had been canceled. I replied anyway with a demand for a refund of $74.95, but have not gotten it or a reply stating why.
I feel that this company has preyed upon me and other people by FALSELY advertising grant info which was NOT delivered within said timeframe, and providing a false "customer service" phone number to cancel membership.
Does anyone know what steps I should take against this company in order to get my money back and to stop them from ripping off others?
Sarah
Detroit, Michigan
U.S.A.
Cancellation was hard to do because Grant Writing Express refused to answer their so-called customer service cancellation phone number in time for people to cancel! Instead of getting a live person, callers got a message asking them to leave their name and phone number so that a representative could get back to them. Of course, I left requested info, but never heard from them.
I finally went to their advertised website to cancel and got an automated "no-reply" email stating membership had been canceled. I replied anyway with a demand for a refund of $74.95, but have not gotten it or a reply stating why.
I feel that this company has preyed upon me and other people by FALSELY advertising grant info which was NOT delivered within said timeframe, and providing a false "customer service" phone number to cancel membership.
Does anyone know what steps I should take against this company in order to get my money back and to stop them from ripping off others?
Sarah
Detroit, Michigan
U.S.A.
