Jeffrey
South Plainfield,#2UPDATE Employee
Fri, June 01, 2007
I'm also sorry you have been charged for a progam you did not use. You can contact E-Club customer service at 1-877-728-7829..they will cancel your membership and refund the most recent charge. If you have proof that you had cancelled the service for which E-Club provided coverage you may be able to get earlier charges also refunded. Providing proof of your last cell phone or satellite bill showing cancellation may help get back those previous charges.
Jeffrey
South Plainfield,#3UPDATE Employee
Fri, June 01, 2007
I'm also sorry you have been charged for a progam you did not use. You can contact E-Club customer service at 1-877-728-7829..they will cancel your membership and refund the most recent charge. If you have proof that you had cancelled the service for which E-Club provided coverage you may be able to get earlier charges also refunded. Providing proof of your last cell phone or satellite bill showing cancellation may help get back those previous charges.
Jeffrey
South Plainfield,#4UPDATE Employee
Fri, June 01, 2007
I'm also sorry you have been charged for a progam you did not use. You can contact E-Club customer service at 1-877-728-7829..they will cancel your membership and refund the most recent charge. If you have proof that you had cancelled the service for which E-Club provided coverage you may be able to get earlier charges also refunded. Providing proof of your last cell phone or satellite bill showing cancellation may help get back those previous charges.
Jeffrey
South Plainfield,#5UPDATE Employee
Fri, June 01, 2007
I'm also sorry you have been charged for a progam you did not use. You can contact E-Club customer service at 1-877-728-7829..they will cancel your membership and refund the most recent charge. If you have proof that you had cancelled the service for which E-Club provided coverage you may be able to get earlier charges also refunded. Providing proof of your last cell phone or satellite bill showing cancellation may help get back those previous charges.
Ryan
St. George,#6UPDATE Employee
Mon, April 02, 2007
First of all let me offer my sincerest apologies to Richard. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. You can also see that it is disclosed in the Terms and Conditions of the offer. The trial period is free for 14 days and we would not have charged Richard had he canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer. If you'd like to cancel using our customer service line it is 866-370-7270, there you will find a representative 24 hours a day/7 days a week waiting to assist you. If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at [email protected] and I would be happy to address your concerns ASAP. (E-Club Member Services is NOT a part of Raven Media, you will need to contact their company directly for charges in relationship to their account) Sincerely, Ryan R.