Nick Ramos
Las Vegas,#2UPDATE Employee
Wed, September 10, 2008
I would first like to apologize about the misunderstanding while placing an order for our materials and the way you were treated by our customer service, if this should ever happen to anyone else please email at the address below. Before clicking the "Submit Order" button on the home page of the Grant Research Guide, directly below that big red box is a paragraph stating in a good size font, "By submitting this form I am ordering the Grant Resource Information and trial membership. After the seven day trial I will be charged $49.50 a month thereafter if I do not cancel. I have read and agree to the PRIVACY POLICY and Terms & Conditions. Cancel any time by calling 1-800-235-1364." Information about the trial membership can be found on either our Terms and Conditions, located at http://www.grantresearchguide.com/terms.php or on the payment page, where you are asked to enter your payment method and information. There it states: "A free seven (7) day subscription in the Grant Research Guide Resource Center is included with each free CD that is shipped. If you choose to cancel your subscription to the Grant Resource Center anytime within the first seven (7) days of sign-up you can do so without charge. If you decide to keep your membership in the Grant Resource Center, a charge of $49.50 will be automatically billed to your credit card each month for continued subscription access. Please see the Terms and Conditions for additional details." We have designed our website to simply offer individuals all the right tools to receive government funding.1.95 instant access for 7 days is a great deal and plenty of time to insure that this is what your looking for, if you do not cancel with in the 7 days, no charges are issued. We are proud to state that our website has no hidden agenda, all the charges are stated right on the billing page. I will be more than happy to answer any questions or concerns you may have [email protected] With Regards, Grant Instructor LLC