Mike
Palm Desert,#2Consumer Comment
Tue, January 27, 2009
I got an unsolicited call from Dealer Preferred Warranty, telling me that i could get an extended auto warranty on my EXPLORER that already had 74K miles on it. CLASSIC Bait and Switch! The offer was for an extended warranty for an additional 5 years up to 250K miles. All i had to do was give them my credit card over the phone and they'd process the order and send me a big package with all of the details and the ability to cancel at any time. I said no and then found this website. I don't know if Dealer Preferred Warranty is really part of Consumer Direct Warranty Service, but judging from the other complaints i've seen about CDWS, i wouldn't be surprised. Alternatively, Dealer Preferred Warranty could be another scam outfit. Beware of the extended auto warranty policies and heavy pressure tactics they use on the phone to try to get your credit card. So now my Transmission goes out and they will not cover it... Why it wore out and it was not covered under warranty. I paid them and now i got to pay for a transmission! I got screwed by Consumer Direct Warranty Services and DIRECT CHOICE Warranty Services.
Mike R
Jersey City,#3Consumer Comment
Wed, January 21, 2009
Clutches are never covered under any plan. If the Mechanic think they are then he obviously does not do any warranty work, and that means that he knows nothing about it to begin with. As far as the plan, you had a chance to look it over before you bought it. You had 30 days to cancel, and you didn't. you obviously didn't check on the reputation of the company before you bought the plan. You should have 1. Checked out the company. 2. Read the contract 3. Had a mechanic look at it (before you bought the plan). If you didn't do this, that's on you.