Tc0
Plano,#2Author of original report
Tue, October 09, 2007
Thank goodness! I called Chase Bank immediately and disputed the charge. My main points were: 1. Bait and switch - since I had no idea I was meeting Great Expectations instead of DallasSingles (.org is supposed to be for non-profit orgs) 2. They ran my credit and charged me the amount that was most available of any of my credit cards. 3. They refused to reverse the charges. 4. I did not receive any services that I was promised. I didn't go to the photo shoot, do the profile thing, etc. I'd love to hear what they based their decision on. If I can find out, I'll pass it along.
Michael
Duncanville,#3Consumer Comment
Sat, August 25, 2007
In June, Great Expectations also got me. I filled out an online form for dallassingles.org. It never mentioned anything about being associated with Great Expectations. A girl called me 3x/wk for two weeks. I finally decided to anser her call. She identified herself as being with Dallas Singles, and never mentioned anything about Great Expectations. I agreed to meet with her. I was surprised that the address was for Great Expectations, and not Dallas Singles. The girl I talked to on the phone, and emailed me was not there. I'm sure it was her job to trick people into the office. After telling the lady who was only identified by her 1st name, "not today" 2 or 3 times, and having her come back telling me I would never be the man I could be w/o them and Great Expectations being my only hope, over and over again, I was finally pressured into signing the contract. I signed about 8pm on a Thursday night. I felt sick to my stomach and did not sleep well. The next morning I called my CC bank to dispute the charge and cancel my card. Then I called Great Expectations. They insisted I talk to the same lady. I did and she refused to reverse the charges, stating that I signed a contract and they would not be helping me if they let me out of it. She proceeded to belittle me as she had the night before. I finally yelled at her and told her I was not calling for more sales pressure. She finally shut the hell up. She told me I would have to call back on Monday and talk to Stephanie, but she warned me Stephanie would not agree to reversing the charges either. I did not communicate with Great Expectations again. Instead I opened complaints with 3 departments of the Texas Attorney General, The Federal Trade Commission, several local news investigative teams, and even Oprah (since they so proudly brag about being promoted on the show). I also drew up a letter of cancellation, had it notorized and sent certified mail to Great Expectations. I sent copies of this letter and the signed certified mail card to all the prementioned. After the CC bank received my dispute form with photo copies and written detail with names, locations, dates, and times, they reversed the charges. I called to check, and they said that Great Expectations had 45 days to offer a rebuttal, but said they didn't think they would. I'm past the point of 45 days, but I'm not going to breath normally until the end of the month. Just a hint, a friend of mine who is a big business contract lawyer in the DFW area told me by using websites that do not identify them as being Great Expectations, they are using bait-and-switch tactics to get people into their office. In most cases that is illegal. It's like false marketing. I also would be willing (no fee) to offer testimony against this, should be criminal company.