I made an appointment with this office after not having been there for about a year. I asked if they still accepted my insurance and they said that they did. When I arrived after traveling about 15 miles they said they no longer accepted my insurance.
She said that I must have spoken to a switchboard. I suggested that the patient has a right to rely on what the switchboard told him. I also suggested that they should give me a complimentary cleaning which was mainly what I was there for. They refused this request. I am wondering if they use the same degree of precision when they perform dental services.