- Report: #210104
Complaint Review: Great Vacations Club - San Diego California
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Author Confirmed
Why?
Great Vacations Club
2535 Kettner Blvd. San Diego, 92101 California, U.S.A.
Phone:
888-876-9761
Web:
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Tell us has your experience with this business or person been good?
Great Vacations Club ripoff big time! Manuel Vasquez is the person that sold us the program GVC, he never returned my phone calls, thae Mayan palace is located in Pto. Vallarta San Diego California
We haven't be able to use none of their facilities, we have been trying to book vacations and they said that there's no available rooms, they just took our money !
Since we bought on March 2005 we tried to book several times, when finally seemed that we were going to get a room for September, becouse my niece is going to get married in Pto. Vallarta, I reserved a room without confirming becouse at that time I didin;t know the exactly date of the weeding, even though I told the person that, he still charged to my credit card the amount of $ 199.00 and when finally I told him the date of the weeding, the guy told me that I have to pay again the same amount !
I told him that I didin't confirm my reservation, why you want me to pay double ? and he said that those are the regulations of GVC. we want our money back!
We paid the amount of $3,699.00 plus $199.00 for not using their facilities at all ! Please help me, is not fair that they are keeping our money that we earn with a lot's of efforts !
Fidela
Reseda, California
U.S.A.
Since we bought on March 2005 we tried to book several times, when finally seemed that we were going to get a room for September, becouse my niece is going to get married in Pto. Vallarta, I reserved a room without confirming becouse at that time I didin;t know the exactly date of the weeding, even though I told the person that, he still charged to my credit card the amount of $ 199.00 and when finally I told him the date of the weeding, the guy told me that I have to pay again the same amount !
I told him that I didin't confirm my reservation, why you want me to pay double ? and he said that those are the regulations of GVC. we want our money back!
We paid the amount of $3,699.00 plus $199.00 for not using their facilities at all ! Please help me, is not fair that they are keeping our money that we earn with a lot's of efforts !
Fidela
Reseda, California
U.S.A.
1 Updates & Rebuttals
SBrittany
Los Angeles,California,
Mayan Palace Timeshare Scam
#2General Comment
Mon, June 24, 2013
Now you know what Mayan Palace as a company truly is. Mayan Palace timeshare sales tactics are hardcore and they will tell you anything you want to hear to get you into the contract and keep you in contract with them. Most of the scams being committed by the Sales representative at Mayan Palace is that they don’t let their buyers know they have a 5 days cooling period if they wish to cancel; instead, they repeatedly tell they buyers once the contract is being sign there is no cancellation period. What a repugnant company, I'd stay away from it.
