- Report: #1315651
Complaint Review: Greedot.com - Internet
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Author Not Confirmed
Why?
Greedot.com
Internet, USA
Web:
https://www.greendot.com/
Categories:
Business Rating:
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Greedot.com Avoid this Company Internet
I hightly suggest everyone avoid this internet debit card company. They definitely offer Visa debit cards but may also offer other services too.
I was given a Visa debit card by a friend who had purchassed it at a local Walgreen store. I had to register the card at Greendot.com's web site which I did but as part of the registration had to provide my SS# and DOB which I found very questionably. I was faced with forfeiting the $50 or providing this personal information. I decided to go ahead and take a chance and finished the registration process. At the end of the regiatration, it was stated I would be charged $7.95 per month after the first use of the card. I considered this a big ripoff and was the end of the road for me.
To Greendot's credit the monthly charge is stated on the packaging of the card but I did not know this until after I called Walgreen's and reported my experience wiith Greendot. The manager had never heard of any monthly charge so I checked the package and sure enough it is stated.
Continuing with the story, I decided to call the 800# provided on the Walgreen's gift card receipt to see if I could get a refund. The call rang into Greendot.com. The recording stated for servicve I would have to call another number which I did. This connected me with a Michael who had a distinguishing accent. He was very nice and helpful and graciously took in the ear full I provided. Eventually, we agreed he would cancel the card and send me a check for the $50. Hopefully, I will get it.
I reported my negative experience to Walgreen's customer service hotline and to a local Walgreen's store manager. Hopefully this will get the cards removed from Walgreens.
You have been warned now.
