- Report: #1150070
Complaint Review: Green Dot Corporation - Internet
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Author Not Confirmed
Why?
Green Dot Corporation
Internet, USA
Web:
https://www.moneypak.com/
Categories:
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Green Dot Corporation Greendot Money Pak Scam, Fraud, Theft of Propery and Services, Rip Off Monrovia, California Internet
I purchased a reloadable money pak card over an week ago from my local Walgreens in Huntsville, Al around 6:50 pm. Around 10:30 pm that same night, I scratched off the card to obtain the money pak number that had been secured in my vehicle that was parked in my garage. Upon attempting to load the 275.00 funds on to my account (checking account), I received an error (3) times and a message that said to contact Green Dot at the 800 number that was provided. Out of sheer frustration and 1 hour later of failed attempts of dialing the telephone that they provided, I did research and came up with another telephone contact number. I selected the option to report a lost or stolen card because there was not a direct option for what I was needing. After providing the caller on the other end (which was across the water) my money pak number, the first thing she asked me was if I had given anyone my card or receipt. I was already upset and yelling about my 275.00 and I finally calm down enoughto reply, no. She then informed me that my card had already been used and that started the ball in my level of frustration to even be higher. I asked her how in the world was this card previosuly used when I had just scratched the number off? She gave me no answer and just kept saying that they would need to investigate and that I needed to file a claim. Well, now 8 days later, I still have not heard back from anyone within the Fraud Dept only received an email last week stating that I would receive a telephone call within (5) business days and that phone call as yet to be received. I researched and found a telephone number which is supose to be for their Corporate Office of 626-765-2000 in which they are of no assistance at all. I then contacted the Monrovia, CA Police Dept and the Deputy knew exactly what Company I was talking about and stated that they no longer had an office in Monrovia, CA and that I should file a Police Report with my local Police Department and that they would get in contact with the Detectives that were familiar with this company. I plan on filing my Police Report early in the morning on 5-28-14 as well as file a report with the Better Business Bureau, The California Attorney General's Office and a potential law suit. I'm demanding my 275.00 back and more for my time and inconveience surrounding this matter. This company has operated for years but as time goes by they are underhandinly introducing themselves to the world of crime to include scams and this will not be tolerated. Advise to anyone reading this post....File a Police Report in your local area and contact the attorney General Office in your area as well as a complaint with the Better Business Bureau. This type of business scam must be stopped and as citizens, we can stop it!
