- Report: #1368593
Complaint Review: Green Dot - Nationwide
-
Author Not Confirmed
Why?
Green Dot
Nationwide, USA
Phone:
8774636915x5213
Web:
https://greendot.com
Categories:
Business Rating:
(0)
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Mrs. Green Dot Took our Money, and Won't Register the Card, or Answer the Phone Pasedena California
We bought 2 Green Dot Cards at the Dollar Tree Store on 04/18/2017 . and loaded $20 each onto them. We spent hours trying online to "register " the card and kept getting messages to try again later.
You can't get a human on the phone, the toll free numbers they provide tell you to put in the last four numbers of the card, and then your last 4 of your SSI number, then tell you the card is invalid. Then it tells you to go online !!!!
Dollar Tree Refuses to refund our $42.
We are ripped off, and very very angry. Terrible customer service. We bought the cards for SECURE ONLINE shopping and instead got ripped off by the very company we were trying to use for security !!!
