I have been trying for over 3 weeks to have my account unblocked. Since 03/23/2018 they asked me to email my drivers license in order to unblock the account, I emailed them.
Then on 03/28/2018, they said they did not receive it, so I emailed it again. Now all I get from them now after 5 or 6 times chatting with someone is that I will get a callback.
I am getting the run around from their customer service department. My time is valuable, I don't think they care. I have money on this card that I can not access it. I do not recommend this card to anyone.