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  • Report:  #1485015

Complaint Review: green solar technologies - north hollywood california

Reported By:
steve - pikeville, nc, United States
Submitted:
Updated:

green solar technologies
laurel canyon blvd north hollywood, 91606 california, United States
Phone:
310-921-0046
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

When I initially decided to buy solar panels, I contacted Green Solar among other solar companies.  I preferred the Green Solar panels in comparison to others based upon quality of equipment and cost of equipment.  I signed the contract on 12/29/18 to take advantage of the tax rebate program before the first of the new year, this is when the problems started. 

I wanted to pay for the process without the financing option so the company signs you up with a ACH payment system that withdraws checks before each process starts.  Should be fairly simple in the fact that every payment I have is drawing payment in this same fashion.  So there are 4 times the payment is being withdrawn.  Each time I will receive a Docusign email for signature, I would sign it and the new process would start. 

The work would get done then I would get a call or test from a salesperson, project manager, general manager demanding payment because the ACH was declined.  The money was always in the bank.  So I would have to check my bank account and call customer service to ensure I wasn't going to be double charged.  In the meantime I would be contacted several times daily demanding payment. 

This continued until last week 9/8/19 when the solar panels were completed and I finally had to mail the last payment in.   I realize circumstances create problems but to be threatened with liens, lawsuits and indirectly call me a crook or thief is unacceptable.  I only wish I could meet these guys in person for 5 minutes. 

By the way, the service guy was incredible but I have no idea if my system is working or not.  I personally had to call inspections and Duke energy to get my panels put online and change meter.  I have had no support from Green Solar and would highly suggest for anyone to explore other alternatives for solar technology.  THIS WAS THE WORST MOST INCOMPETENT COMPANY I HAVE EVER DEALT WITH AND THE WORST CONSTRUCTION EXPERIENCE OF MY LIFE.  BY THE WAY IM A CONTRACTOR.



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